Specializes in carpet cleaning services in Chicago and surrounding Suburbs. Residential & Commercial
Quality First Cleaning Solutions specializes in carpet cleaning services in Chicago and surrounding Suburbs for residential, commercial and Hi-Rises. Our services include carpet cleaning, furniture and upholstery cleaning, area rug cleaning and office/commercial-business cleaning.
At Quality First Cleaning Solutions, our promise is a quality, professional service from our team of experts - guaranteeing the best rug cleaning, carpet cleaning, Furniture, Sofa/Couch Upholstery cleaning service in Chicago and surrounding Suburbs. We know how important it is to maintain a safe environment clean of pollutants, allergens, dust mites and dirt - and we are committed to providing the best rug cleaning, carpet cleaning, Furniture, Upholstery (Couch/Sofa) cleaning services in Chicago and surrounding Suburbs. We employ only the most experienced, highly trained professionals to assess and clean your area rugs, carpets and sofas, using many years of experience and state of the art technology that will rid your carpet of dust, dirt, allergens, stains, and all other health harming bacteria.
Keywords: Carpet cleaning, carpet, rug cleaning, rug, area rug, upholstery cleaning, furniture cleaning, couch cleaning, sofa cleaning
Interview Q&A
How long have you been in business?
We have been in business for over 10 years (Since 2006)
What is your primary product or service?
Primary service is "Professional Deep Steam Cleaning" of carpets, rugs and furniture (couch, mattress etc..)
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I always knew I wanted to work in an industry that would allow me the ability to move about, to socialize with people and make a difference in their lives. After a few years under the mentorship of someone I still call a great friend today, we decided I had learned all I was going to learn under him and with his support I set out on my own. My passion drove me to learn every aspect of this industry, from understanding the science behind a stain (pH balance, carpet fibers, enzymes etc..) to the health hazards of a carpeted space and the benefits of maintaining it clean.
I next had to define what this company was going to be all about, how we would differentiate ourselves from all others and why they would want to choose us over them. With a strong family military background, my values and principles were clear: Honesty & Integrity. Leveraging those as guiding principles I set out to define every aspect of the business: How we would operate, how we would deliver our message, our pricing structure, our delivery on customer experience.
As the years have passed, we remain ever committed to those values and guiding principles. We prioritize on delivering not just the best quality service at a fair price, but an overall customer experience which in total keeps costumers coming back time and again.
Ten plus years have gone by and venturing out on my own is the best decision I could have ever made. I’ve gotten to meet some phenomenal people who are ever grateful for the services we provide – I can say unequivocally that we make a difference in their lives and I look forward to continuing to positively impact more people for many years to come.
How do you differentiate yourself from other businesses in your category and area?
There are multiple things that set us apart from all others:
• We strive to ensure pricing is not just competitive but most importantly fair and affordable
• Our goal is to have the price be clear, so the customers understands exactly what they are being charged and what to expect.
• We don’t use bait & switch tactics.
• We don’t lure customers in with a cheaper price then tally up the cost with hidden charges.
• Our prices are based on our guarantee, that the job will not be complete until the customer are 100% satisfied
• We ensure the value of customer’s home and family are of the utmost priority.
I am most proud of remaining committed to our core values and guiding principles:
• To offer you a Quality experience at a fair price.
• Guiding principles: Quality and Integrity
How many locations do you have and do you have plans to expand?
1 location - expanding within existing location is possible but no plans at the moment.
Provide detailed directions to your location
Our location is not open to the public
What type of payments do you accept?
Paypal, Check, Cash
Which areas do you service?
All of chicago and surrounding suburbs
Who owns your company or runs daily operations?
I do (Marvin Garcia)
What are your hours of operation?
7 days a week - 8am-10pm
What is the best compliment anyone can give you?
Biggest compliments are when customers tell us we have gone well above and beyond their expectations
What is your favorite quote or Bible verse?
Jeremiah 29:11
For I know the plans I have for you, plans to prosper you and not to harm you, plans to give you hope and a future.