We provide Information Technology Solutions from design, implementation to service and maintenance.
Providing resources to manage your Technology needs. Providing Innovative Information Technology solutions, Network Integration, Network Management, Cloud Services, Phone Systems (on premise or cloud), Web Development and Hosting, Security solutions, Application Design and Hosting, Hardware and Wireless Technology
Keywords: Managed Services, Cloud Services, Computers, Network Design, IT Consultants, Information Technology, Systems Design, Software Programing, Internet Security, Hosted Services, Web Site Design, Application Development, Network Management, Systems Integration, VOIP, Low Voltage Cabling, CCTV, Control Access,
Interview Q&A
How long have you been in business?
We have been in business since 1998.
What is your primary product or service?
We focus on Managed Service engagements and the out sourcing of IT projects for customers from 10 employees to 500 plus. The most important attribute we look for in a customer is one that values IT and Technology as an asset and not just simply an expense. Most businesses revolve around having technology providing information and services in an effort to fuel efficiency, responsiveness and growth of the business. Viewing IT as a critical element to that end is very important in a winning philosophy and partnership with RJ2.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
I have a been in the IT, engineering and technology service business for over 25 years. We have a passion for helping customers facilitate technology get the most out of that investment with optimum results for their business. Not just happy talk, we are proud of our successes and our customers will be happy to share their experiences with RJ2.
How do you differentiate yourself from other businesses in your category and area?
Every day with hard work, fast response and some of the most customer friendly staff in the industry with the experience to resolve issues quickly. The key starts with our philosophy on business and how we setup the company IT infrastructures to perform. The right combination of products configured to perform at optimum levels within the budget constraints of the business.
How many locations do you have and do you have plans to expand?
We are currently located in Chicago, IL; Rochester, New York; and Columbus, Ohio. New opportunities for strategic controlled growth is objective and we continue to look at opportunities.
Provide detailed directions to your location
Please look at our web site for directions to our office sites.
What type of payments do you accept?
Depending on the type of transactions but we accept major credit cards, ACH transfers and company checks.
Which areas do you service?
We are supporting national accounts and operate in over 12 states currently.
Who owns your company or runs daily operations?
We have two primary points of contact for Executive level management: Jeffery Dann - General Manager and Chief Operating Officer.
What are your hours of operation?
Normal operating hours of operation are 7:00am to 9:00pm Monday through Friday with remote support as needed Saturday and Sunday. Custom support hours are available for overseas support on an as needed basis.
What is the best compliment anyone can give you?
We would like to introduce you to a new company that I feel your team would do a great job of performing for and we will give you a great reference for all the hard work you have done for us!